The stretcher and the carriage are a class 1 medical device. In accordance with § 6 section 1 of the Medical Products Act a safety check needs to be carried out at least within 2 years. Based on our experience, we recommend an annual service, when used frequently, as the systems are exposed to severe mechanical stress. This increases your and the patient’s safety and prevents possible defects. In addition, it will increase the lifespan of your products distinctly.
Should a defect occur anyway, we are there for you to make the product ready for usage again as soon as possible. To offer you this service, we have Stollenwerk educated service technicians and dealer representatives. Depending on the quantity and the location of maintenance, you have also the option to send us your product for repair and get a loaner. Besides that you are welcome to visit our factory in Cologne, Germany. For information about your local representative please mail to: infostollenwerk-koelnde.